Don't Be Cheated. com FAQs - Don't Be Cheated. com

FAQs

Frequently Asked Questions

Remember – The Software Is Completely Undetectable!
They Will Never Know!

Q. Will this software work in any country?
A. Yes! Unlike our competitors, this software does not depend upon country or cell phone carriers. It works well anywhere in the world!

Q. Will it work with my mobile phone?
A. Cell Spy Monitoring Software works on all Smart Phones that run on BlackBerry, Android operating systems. iPhones need to be jailbroken and Android needs the converting of file extensions. All this sound harder than it is. The user guide will step you through it. It also works on Palm OS, Symbian OS or Windows Mobile operating system manufactured up to Jan 2011.

Q. How does it work?
A. You need to install the software on YOUR Cell Phone, NOT on the Target Phone. Once you have done that you only simply call the Target Phone for 30 seconds until both phones PAIR up. From that point onward our software will allow you to spy on the Target Phone. The 30 second call does not have to be answered – just leave a 30 second voice mail instead. Once your cell phone and the target phone are paired with each other you can begin using your Cell Spy Monitoring Software…completely undetected!

Q. Is this software hard to use?
A. It is easy to use. If you are able to send and receive calls and massages from your cell, then you have the basic knowledge to use Cell Spy software.

Q. Do you have a Money Back Guarantee?
A. Absolutely! Cell Spy Software has a 30 day, 100% refund policy from the date of purchase. If your software does not work as described or if it is incompatible with your cell phone connect with us for a full refund. Please supply the order number that was emailed along with your download key.

IMPORTANT NOTE:
Your software will cease to operate within 24 hours of your refund request.

Q. How do I install this software on my phone?
A. Cell Spy software is delivered by digital download in compressed form (zipped) so that it will download quickly. If you download a compressed program to a Windows computer it will have a ZIP extension. Most computers come pre-loaded with a “zip/ unzip” program to uncompress the file. If yours does not you can download a copy of any one of these freeware or shareware programs like 7-Zip, WinZip or EasyZip.

After unzipping the files there are several ways of transferring the software from your computer to your cell phone depending on which platform (Operating System) your phone runs on. You will not require an internet connection to install it. You will receive a user guide with the software that describes the step-by-step installation process for your phone.

Please note that you can use this software only on a cell phone. It does not work on a computer. We provide Computer Spy Software separately. You may receive Computer Spy Software bundled with your purchase if you ordered during one of our promo periods.

Q. Do you provide technical support?
A. Yes. We provide technical support by email to all our customers. After your download you will receive the software with a user’s manual containing instructions to install the software on every phone type, updates for life and online technical support for life. In the rare case of a problem, our support team will give you step-by-step instructions to correct your issue. 100% Guaranteed. If for some reason we are unable to get your software operational we will recommend you initiate a refund request.

Q. Will I have to install any software on the phone(s) I wish to spy on?
A. No. This product only needs to be installed on your phone. Nothing has to be installed on the target phone. We us the latest innovations in mobile monitoring to keep your monitoring safe and secure. There are no indications that the software is running while it is active and it cannot be traced to you. The program leave no trace of its existence its files are extremely discreet. It is your responsibility to notify any user they are being monitored.

Q. How many phones can I target using this Cell Spy Software?
A. You can target any number of mobile phones at any time. To avoid confusion you should use it to monitor no more than 3 phones.

Q. Is the price for your software a one-time payment?
A. Absolutely! While some our competitors are charging in excess of $85 per month for software of lesser value, we charge you a one-time fee only. No monthly fees or hidden costs are involved. After you purchase the software is yours to use indefinitely.

Also, your mobile bill will not reflect any call charges for the calls you hear or text messages you view on the target phone since the calls or SMS’s were not made by you.

Q. Is it legal to use this software?
A. Yes, provided you follow your state and federal laws. Every country and state has different laws governing cell phone monitoring so you should check with competent legal counsel before proceeding.  It may be your right to monitor your children’s cell phone activity for their protection and you also have the right to monitor your employees’ phones and network that are company provided. It is legal to sell and to use this software. You are able to install whatever programs you want on your mobile phone provided you comply with the license agreement for that program.

Q. Will my personal information be shared with anyone after purchasing Cell Phone Spy Software?
A. No. We respect your privacy and therefore will keep all your personal information completely confidential.

We recognize the importance of protecting your personal information and we are committed to safeguarding your privacy online. Because we understand that our customers are concerned about privacy, we have instituted policies intended to ensure that your personal information is handled in a safe and responsible manner.

We do not sell or otherwise share your personal information with ANY third parties.

If you are still concerned about your privacy we suggest you purchase a VISA gift card for yourself with cash. It is a prepaid card just like any credit card and can be used online too.

Q. How secure is the payment gateway?
A. Online payments are accepted with most major debit / credit cards through BlueSnap secure merchant services. All your credit or debit card transactions will be completely secure when ordering through the BlueSnap gateway. They use secure server with SSL technology (secure sockets layer) to protect all transactions.

All order pages use the latest security monitoring technology certified by Thawte and ScanAlert to ensure 100% secure and confidential ordering. The order pages are tested daily and certified HACKER SAFE by ScanAlert. A logo will appear on each order page to certify that it is secure.

Q. How long will delivery take?
A. You will be immediately taken to a download page after payment where you can download the software immediately. Beware that some credit card companies are slower than others.

100% 30 Day Money-Back Guarantee!

Cell _Phone_Spy GuaranteeIf for any reason you are not satisfied with our service or product simply request a refund within 30 days of the purchase date. Purchase today with confidence as you have absolutely nothing to lose. Furthermore, if you experience problems and request support during this time, we will extend the refund period while working with you to resolve the problem. As long as you contact us during the initial refund period, you never have to worry about running out of time to opt for a refund if you find it does not fit your needs.

Legal Disclaimer:

It is your responsibility to check and obey all local, state, and federal laws when using any type of surveillance equipment. Product is sold subject to all state and federal laws and regulations. This software must be used for the remote protection of minors and or employee tracking.  Any other use of this software is prohibited and discouraged.

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